Chapter 4. Digital Quality Assurance in a Factory Model

In this chapter, we will discuss how a Factory model practiced in the manufacturing world is applied in the service industry and more specifically to execute Digital Quality Assurance engagements.

In this chapter, we will discuss the following topics:

• A Digital QA Factory (DQAF) framework for industrializing Digital QA delivery
• Enablement and Service Delivery Functions of DQAF
• Benefits of using the DQAF framework